Nisa Homes

Refugee: 2 of 3

Your husband would never let you go out to buy groceries or clothing for yourself and your daughter, let alone take a bus or public transport. You have no idea how any of this works. Where do you catch a bus? How do you even buy tickets? You don’t even have enough money to do this. How will you figure out the route? This is just one more thing that’s adding to your stress.

It seems very likely that your child may have some form of Autism – you are completely in shock and don’t know how to cope with this. You don’t even know what Autism is and what you can do to help your child. It appears her behaviour has only gotten worse during your stay. You are feeling so overwhelmed.

You’re also getting anxious having to follow so many rules in a shared space like Nisa homes. You don’t understand why you are not allowed to stay out past 10 PM. Being around so many women with different struggles is weighing heavily on you, that’s why you spend most of your time out of the house.

However, you have found solace in cooking; it brings you tremendous joy making delicious dishes for everyone to share. With so much encouragement from everyone at Nisa Homes, you want to get your food handling certification so you can eventually start a catering business. You have no idea about any rules and regulations in Canada when it comes to things like this.

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You know your rights here in Canada, why does Nisa Homes have rules to follow in the house?

Nisa Homes strives to make this shared space a welcoming place for all. Having rules in place ensures everyone is being treated equally and fairly. These rules help us to make sure everyone in the home is safe and that ultimately you are making the most of your 12 weeks stay with us.

Your child’s disability is really wearing on your mind. Your husband would constantly blame you for her illness -- he would call her names and say it was your fault that she cannot speak. You’re so worried to the point where you have no appetite and are losing sleep. Maybe it is your fault? Is there anyone you can talk to about your feelings at Nisa Homes?

You will have the support of qualified Supportive Counselors that meet with you one on one to discuss coping strategies that you can use to help deal with these feelings. We also have a Wellness program and group activities to help you to learn important self-care skills.

The team at Nisa Homes is really encouraging you to work on your English-speaking skills and have suggested you take some English classes in your spare time to improve how you communicate. This will be difficult as you have no time to do this, since looking after your daughter takes up all your spare time. Is there someone at Nisa Homes who can watch her for a few hours while you study?

You will have a dedicated childcare worker supporting you and your child throughout your stay. It is possible to schedule times for you to have extra support when you have appointments or meetings with other supports in the Home. Nisa Homes offers a specialised and unique children’s program, individual for each child in the home for the duration of your stay.

You have secured a basement room but in a completely new area where nothing is familiar. You have no idea where the school, doctor's office or grocery stores are. You are extremely anxious about moving somewhere so unfamiliar that you’re losing sleep and feel like it might not be the right choice. How can Nisa Homes help you? Winter is fast approaching and the place you secured to live is on the opposite end of the city. How will you navigate there? Can someone from Nisa Homes show you how to get there?

Once you have secured a permanent place to stay, your Nisa Homes caseworker will work with you to create a “sustainability plan”. This plan includes all important addresses, phone numbers and detailed directions on how to get to these places from your new residence. At Nisa homes, we understand that for some residents this may be their first time using public transport and how hard it can be navigating the system for the first time. We can help you with planning your first trip, or if you’re still feeling nervous, your caseworker may also accompany you on your first bus ride. At Nisa Homes, we encourage your independence.

Nisa Homes can provide you with a safe, warm home and help you to make your own goals and find a solution so that you can have a place to call home.

Refugee: 2 of 3

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Land Acknowledgement